AMG’s CEO Paul Mengert leads successful legislative battle to protect community association rights

New Legislation Protects Homeowner and Condo Associations Rights

Imagine no longer being able to collect assessments from property owners to pay for maintenance of a dam. What if your volunteer association board was prohibited from enacting reasonable rules or setting a policy about fencing, setbacks, and architectural changes? Consider the chaos if your community governance documents were suddenly voided.

All of these scenarios became very real probabilities in North Carolina in recent years. In addition, these probabilities were being carefully watched by Community Association Institute (CAI) chapters across the US, because the way North Carolina handled the issue could inspire similar action–and set a precedent–around the nation.

 Thanks to the efforts of the NC Legislative Action Committee (NC LAC) and a team of volunteer stakeholders over the last two years, NC Senate Bill 278 was recently signed into law by North Carolina Governor Roy Cooper (now enacted Session Law 2022-12). The new law specifically excepts planned community and condominium covenants from invalidation under North Carolina’s Marketable Title Act – put another way, it prevents homeowner and condo associations from losing the governance and decision-making rights they have been granted for decades.

According to Weldon Jones, CAI lobbyist and attorney practicing HOA and condo law with Jordan Price in Raleigh, NC, it’s a big win for all involved. He’s been in the trenches on this issue since 2019. “Owners can now feel confident that what they bought into, believe in, and love will remain,” he said. “And on the flip side, HOA and condo volunteer boards can be confident that owners must honor their commitments, per the covenants.” 

It all began with two 2021 NC Court of Appeals opinions, one on the Marketable Title Act (MTA), a law from the early 1970s intended to limit how far into the past real estate title searches had to go. The MTA states that all restrictions beyond a property’s residential status are eliminated after thirty years if they aren’t specifically written into each deed. While the court cases involved old restrictive covenants that did not apply to community associations, the broad language wiping out all old restrictions suddenly left associations created before 1991 in doubt, opening them up to undesirable changes in their communities and hampering the ability of volunteer boards to accomplish goals, from enforcing architectural control, to collecting assessments, to maintaining the property. The problem wasn’t just that the new ruling might invalidate an association itself. It was the more subtle, confusing issue of removing restrictions from some homeowner lots, depending on the language written into the individual deeds. Bottom line: According to the court rulings, existing association documents and governance might not be enforceable for some of their owners. In a word: chaos.

At the same time, another case cast doubt on whether older condominiums were able to use collection methods from the Condominium Act of 1986.  It was clear that legislative solutions were required, since these rulings contradicted long-standing practice and legislative intentions for association governance, as outlined in the Condominium Act of 1986 and the Planned Community Act of 1999.

Complicating the NC LAC’s efforts to protect association rights were many competing interests regarding changes to the MTA. It was hard for commercial real estate attorneys, title insurance professionals, realtors, closing attorneys, association managers, and homeowners to envision–much less achieve–a solution that would work for all. NC LAC chair Paul Mengert, founder and CEO of Association Management Group, Inc. (AMG), made it his priority to bring everyone and their disparate opinions to the table with a common purpose to preserve the full governance rights of associations. It worked. The NC LAC partnered with stakeholders and North Carolina legislators to prevent the covenants of homeowner and condo associations from being invalidated under the MTA.

The team also inserted changes into 47C of the 1986 Condominium Act to ensure provisions apply to condos built before then, regardless of their declarations, enabling them to collect assessments in the same manner as newer communities. Mengert believes an important factor in achieving a positive outcome was reaching across the table to work with the NC Association of Realtors. “I have known Kelly Marks, 2021 president of the North Carolina Association of Realtors, for many years and worked with him throughout my career,” Mengert noted. “Kelly quickly understood the dire ramifications to community associations and those homeowners. He helped us form an alliance with the Realtors and get their powerful legal lobbying teams to work with us on solving the possible consequences of the recent court cases.”

Cynthia Jones, an attorney with Sellers, Ayers, Dortch, and Lyons, P.A. in Charlotte and President of the North Carolina chapter of CAI, believes such coalition-building and collaboration were critical to the success of the new bill. As chair of the Business Partner Council of national CAI, and a member of the national CAI Board of Trustees, Jones understands the power of teamwork and commitment. “This was a huge deal and extremely important to our CAI membership in a real rubber-hits-the-road way,” she said. “We attorneys understood the implications and did our best to convey our concerns to others. We knew if we didn’t fix it, it would be a massive issue for all North Carolina associations.”

Mengert’s long tenure as NC LAC chair, along with his decades in the association management business, gave him a unique perspective on what was happening. He understood how dire the court ruling could be for associations and how big a difference advocacy could make, despite the diverse viewpoints within the legal and real estate industry. “While our group shares fundamental goals, opinions on how to accomplish the goals often differ,” Mengert pointed out. “It’s hard enough to convince everyone within our industry to come together on solutions for matters ranging from solar panels to virtual meetings, to title restrictions, to collection procedures. Imagine how hard it is to convince those outside our industry. For this recent legislation, I believe it was a successful combining of everybody’s desires: trying to get people much of what they wanted without too much of what they didn’t want. It was really quite remarkable that our LAC was able to align with the North Carolina Association of Realtors, the title insurance industry, and the NC Bar Association to quickly and effectively pass legislation to protect North Carolina associations.”

Cynthia Jones notes that meaningful change only happens when knowledgeable, dedicated people are willing to come together–and work together. “When this issue arose, the fact that we could all quickly put our heads together to brainstorm solutions to resolve this problem and work with legislators was just amazing. The NC LAC was instrumental throughout the entire process, giving countless hours to think about what was needed, revise the bill’s language, and talk with legislators. It would not have happened without our NC LAC.” 

Lobbyist Weldon Jones also believes the expansion of the NC LAC to include an impressive stakeholder team was essential to success. “Two heads are better than one,” he stated. “The more people you have advocating for an issue, the better. Along with national CAI, we were aligning with some powerful entities: NC Realtors Association and NC Bar Association are significant lobbying groups in the state. CAI gets a lot of respect for being able to leverage all of these relationships into partnerships to raise awareness about this issue. The number of people working on this had an enormous impact across industries.”   

Tim Sellers, founding member of Sellers, Ayers, Dortch, and Lyons P.A. and NC LAC member, concurs. “When you have so many competing interests on a significant issue, it is very rare that there is a legislative solution, that the General Assembly will come together and agree to pass something,” he observed. “Controversial things are hard to pass; cooperation and consensus are much easier to pass. The tension was to try and negotiate a solution that could be supported by everyone on our team. It took a lot of conversation and word changes, negotiation and arguments–all behind the scenes–to arrive at this language of cooperation and consensus that was ultimately supported by everyone. That’s what we accomplished, and we did it in relatively short order.” 

But collaboration doesn’t happen in a vacuum. It takes strong leadership, says attorney Jim Slaughter, President of Law Firm Carolinas and another key participant in the new legislation. “The NC Legislative Action Committee and various interest groups were vital to this process, but NC LAC Chair Paul Mengert deserves specific recognition,” he commented. “Paul personally acted to bring certain stakeholders to the table, reached out to legislators of influence directly, and repeatedly pushed to get the proposal acted on during this two-year legislative cycle. He continued to seek passage of the bill even as it got moved from committee to committee, was not adopted in 2021, and the language was removed from one (unrelated) bill and attached to another (unrelated) bill. Senate Bill 278 would not have been enacted without CAI leaders like Paul and others, whose relentless efforts made it happen.”

Cynthia Jones believes the same kind of team effort that pushed through Senate Bill 278 can work on the neighborhood level. “HOAs struggle with finding residents willing to engage, step in, and assist,” she stated. “It’s hard to fill these unpaid volunteer positions, which can often take up a lot of time, depending on the issues the association faces. This recent legislative success shows that collaboration is vital, whether it’s figuring out new rules for the swimming pool, deciding to allow trampolines, designating green space use, or setting up a social committee to plan an event. Boards can form committees to research issues, poll residents, and promote changes, so the board doesn’t have to do everything themselves. Many hands make light work–and a huge difference in community governance and activities. We need each other.”

Paul Mengert agrees. “It is hard for us to be successful in advocating for legislation that supports associations if we can’t express a unified position. While CAI’s basic public policy position is that associations should govern themselves, there are times we need to work together to ensure the appropriate governmental framework. It was an honor to bring people together to accomplish collective goals.” 

In the case of Senate Bill 278, the collective goals were huge and the two-year journey was arduous, but the pay-off was priceless–and lasting, Jim Slaughter concluded. “People buy into associations because they like the service provided and expect everyone to follow certain clear rules. The 2021 appellate decisions cast those expectations into doubt and might have resulted in your (or worse, your neighbor’s) lot suddenly not being required to pay assessments or no longer bound by the same restrictions as everyone else. The recent MTA fix we achieved brings consistency to everyone in an association, regardless of when it was created, and helps fulfill the expectations of those who choose to live there.”

North Carolina is a model for how to get things done on the legislative stage that is both strategic and inclusive. Dawn Bauman, CAE, Senior Vice President of Government and Public Affairs for national CAI in Virginia, noted “CAI favors legislation that clearly supports the continuing and perpetual enforceability of such restrictions unless and until amended by the property owners subject to them, especially the governing documents of community associations. The amendments to the Marketable Record Title statute in North Carolina through SB 278, while technical, were important clarifying language.  Often these technical corrections create concern among other stakeholders.

“The CAI North Carolina Legislative Action Committee is particularly good at working with stakeholders to allow a process of dialogue to discuss and understand implications of legislation and address concerns.  CAI is proud of our work and proud of the CAI North Carolina Chapter for their exemplary professional approach, collaboration, and transparency.”


Giant 11-foot alligator kills HOA member after snatching them from side of pond 

Trea Donohoe wrote: …the HOA refused to cut the grass around their pond… a homeowner went out and took it upon themselves to do it… and that’s how it happened. Follow the link below to read more.

https://www.sciencetimes.com/articles/38398/20220627/giant-11-foot-alligator-viciously-attacks-private-golf-community-member-in-south-carolina.htm

5 𝐓𝐈𝐏𝐒 𝐓𝐎 𝐊𝐄𝐄𝐏 𝐘𝐎𝐔 𝐀𝐍𝐃 𝐘𝐎𝐔𝐑 𝐇𝐎𝐔𝐒𝐄 𝐂𝐎𝐎𝐋 𝐓𝐇𝐈𝐒 𝐒𝐔𝐌𝐌𝐄𝐑

Summer is here. It’s time to welcome longer days and warmer temperatures. With the heat rising, it’s also time to start thinking about ways to keep your house cool and ready for the long, hot days ahead. Follow these tips on how to stay cool in extreme heat, both before summer hits and in the middle of a hot spell.

𝐌𝐀𝐊𝐄 𝐓𝐇𝐄 𝐌𝐎𝐒𝐓 𝐎𝐅 𝐀𝐈𝐑 𝐂𝐎𝐍𝐃𝐈𝐓𝐈𝐎𝐍𝐈𝐍𝐆

When no one is home, set the air conditioner or heat pump thermostat a few degrees higher than normal. When you are home set the thermostat to help you feel cooler without using too much energy. Check the system air filter regularly and change it when it looks dirty. A dirty filter makes the system work less efficiently and reduces airflow. Make sure all vents and registers are well-sealed where they meet floors, walls and ceilings.

𝐏𝐀𝐘 𝐀𝐓𝐓𝐄𝐍𝐓𝐈𝐎𝐍 𝐓𝐎 𝐘𝐎𝐔𝐑 𝐋𝐈𝐆𝐇𝐓𝐒

Switch off the lights in unoccupied rooms. This is always a good idea because it helps conserve energy and lower electric costs. It also helps keep your house cooler. Incandescent bulbs are inefficient and can become quite hot. As a result, you will have warmer indoor temperatures. Aside from turning off unnecessary lights, consider using cooler, energy-efficient bulbs instead.

𝐊𝐄𝐄𝐏 𝐘𝐎𝐔𝐑 𝐁𝐋𝐈𝐍𝐃𝐒 𝐂𝐋𝐎𝐒𝐄𝐃

As simple as this tip may seem, 30 percent of unwanted heat comes from your windows, and utilizing shades, curtains and the like can save you up to 7 percent on bills and lower indoor temperatures by up to 20 degrees. In other words, closing the blinds essentially prevents your home from becoming a miniature greenhouse.

𝐌𝐎𝐍𝐈𝐓𝐎𝐑 𝐓𝐇𝐄 𝐇𝐔𝐌𝐈𝐃𝐈𝐓𝐘

If you live in an area with dry heat your body perspires, your sweat evaporates, and you cool off – just the way nature intended. If you live in an area with lots of humidity (which I do) you sweat and it doesn't evaporate. Instead it soaks your clothes leaving you feeling hot, wet, sticky, and miserable.

𝐒𝐓𝐑𝐈𝐏 𝐈𝐍 𝐓𝐇𝐄 𝐂𝐎𝐎𝐋

Weather stripping is in the same category as insulation: it’s thought of as a winter measure, but is equally helpful in summer, as it keeps cool air from escaping through doors and windows. Weather stripping is very inexpensive and doesn’t take much time to install; you can strip the area around a door in less than half an hour.

Grilling 101: 12 Tips for Safe Summer Fun

Nothing says summer like food seared on a grill to tasty perfection; just ask the seven out of ten US adults with a grill or smoker. Unfortunately, nothing else says summer like grill fires. According to the National Fire Prevention Association (NFPA), July is the peak month for grill fires, followed by June, May, and August, resulting in approximately 10,600 home fires annually and costing an average $149 million in property damage every year. From 2014 to 2018, close to 20,000 people go to the ER every year with injuries caused by grills–nearly half with contact burns.  Don’t be fooled: All grills–from large pig-cookers to small hibachis–deserve respect.

Want to make sure the only thing getting burned by your grill this summer is food? Follow these tips.

General

* A clean grill is a safe grill. Remove grease from the grates and trays before using it.

* Grill outside only, away from the house, deck benches and railings, balcony overhangs, and tree branches.

* Keep it stable. Make sure your grill is in a flat area and won’t tip over.

* Set boundaries: no children or pets within three feet of grills (many grill injuries are caused by running and playing too close to the cooking action).

* Dress for success. Beware of long sleeves, dangling shirt tails, and apron strings around flames.

* Gear up. Invest in grilling gloves and tools (tongs, spatula, etc.) that protect you from fire and high heat.

* Be ready to douse a fire. Use baking soda on a grease fire, and a fire extinguisher or bucket of sand on other fires.

*Make sure your grill complies with the rules of your community association and municipality.

Gas Grills

*Annually check for gas grill leaks by drizzling lightly soapy water onto the hose–a gas leak will bubble. If there’s a leak and no flame, turn off the grill and gas and call a pro for repairs. If the leak doesn’t stop after turning off the grill or you smell gas while grilling, call the fire department. 

* Always open a gas grill lid to light it.  

* Wait to relight a gas grill if the flame goes out: Try again after five minutes.

Charcoal Grills

* Consider charcoal chimney starters–both those that use newspaper and electric.

* Use only charcoal starter fluid if using a liquid lighter. Never squirt charcoal fluid or other flammable liquids onto a fire. Keep all containers of lighter fluids away from a hot grill. 

Surfside tragedy makes condo buying challenging nationwide


Surfside tragedy makes condo buying challenging nationwide

Real estate agents, condo associations and mortgage brokers say the new rules from Fannie Mae and Freddie Mac are having a chilling effect on the market.

Under new rules instituted by Fannie Mae and Freddie Mac in the wake of the collapse of Champlain Towers South condominium in Surfside, Fla., last year, condo boards or property managers are required to answer a 12-question form about the structural integrity of the building and the financial health of the association for the transaction to proceed

https://www.washingtonpost.com/business/2022/07/14/new-condo-lending-rules-surfside/?fbclid=IwAR0B7uXNgx7ut-9RNal3PnYehzh9vKUIIonA4QT7B5XKuSotLacuFuep5VA

Source Washington Post

An Update from us on solar panels in North Carolina

Recently, the Supreme Court of North Carolina handed down a decision (in Belmont Association, Inc. v. Farwig) which greatly affects the ability of planned communities to regulate the location and placement of solar panels on lots within the community. The ruling does not affect condominium communities created under Chapter 47A or Chapter 47C of the North Carolina General Statutes. The ruling does, however, potentially affect all planned communities with restrictions recorded on or after October 1, 2007 (the effective date of N.C.G.S. § 22B-20). 

In Belmont, the Farwigs installed solar panels on the front of their home without architectural approval. When they subsequently applied for approval, they were denied and told to remove the front-facing solar panels as they were only permitted on the rear roofs in the community. 

The Declaration didn’t expressly address the issue of solar panels, but they were considered an “improvement” under the architectural provisions of the Declaration. The court held that the architectural provisions contained in the Declaration (as applied to the Farwigs’ solar panels) had the effect of prohibiting the installation of solar collectors under 22B-20(b) and were invalid since, in the Court’s judgment, neither of the two exceptions contained subsections (c) and (d) of the statute applied.   

In analyzing the two exceptions contained in the statute, the Court first concluded that 22B-20(c) provides an exception for a deed restriction, covenant, or similar binding agreement that does not have the effect of preventing the “reasonable use” of a solar collector. Second, 22B-20(d), provides another exception which permits a deed restriction, covenant, or similar binding agreement that runs with the land that would prohibit the location of solar collectors that are visible by a person on the ground in three specific locations described in the statute.   

The Belmont Court concluded (without significant explanation) that the restriction in the case prevented the reasonable use of solar panels and, therefore, the exception in subsection (c) did not apply. The Court then held that the exception in subsection (d) did not apply either because the restriction at issue here did not expressly prohibit the installation of solar panels in the relevant location(s) – rather the restriction only had the “effect” of prohibiting the installation of the solar panels by leaving that decision up to the architectural reviewer. In other words, the Court was careful to distinguish language “having the effect of prohibiting solar panels” from language that actually and expressly prohibits them.  Ultimately, having determined that neither exception applies, the Court ruled in favor of the Farwigs and found that the restrictions, as applied to their solar application, were invalid under 22B-20(b). 

This is an important decision for many of our association clients as it indicates a very narrow reading of the statute regarding solar panels. When making a decision regarding solar panels and the location thereof in the community, it will be important for Association’s to review the relevant Declaration provisions, likely with the assistance of counsel, to determine if one of the exceptions to the statute applies. 

If your Declaration contains an express prohibition that is consistent with the language of subsection (d), you should still be able to deny solar installations based on that express restriction. If you do not already have an express prohibition in place, however, there is no one-size-fits-all answer and we recommend that you consult your association’s attorney to discuss potential strategies in light of the Belmont decision. 

If you have any questions about this decision or other community association matters please reach out to one of our community association attorneys.

Source and Credits:

Sellers, Ayers, Dortch & Lyons, PA

704-377-5050

www.sellersayers.com

HOA and Condo Manager Association Management Group (AMG) Builds Hope for Triad Area Pediatric Cancer Patient

GREENSBORO, N.C. (PRWEB) JUNE 08, 2022

Volunteers from Association Management Group (AMG), one of the Carolinas’ largest professional homeowner association managers representing more than 30,000 property owners, constructed a custom backyard playset on June 3 for six-year-old Jenifer Maria Sanchez of Winston-Salem, a pediatric cancer patient in treatment for leukemia. Sanchez is the recipient of the free playset thanks to AMG and Roc Solid Foundation (RSF), a Virginia-based nonprofit that works with hospitals, organizations, and volunteers to Play It Forward and build hope for children and families fighting pediatric cancer. The team of twenty-five AMG staff worked from 9:00 a.m. till 1:00 p.m. on Friday with tools, instruction, and guidance from an RSF project leader to create the playscape, which featured swings, a tree house, a slide, and a climbing area. “Thank you so much, volunteers, for this hard labor and for helping us create happy memories, even when our world is upside-down. Jenifer appreciates everyone taking time out of their lives to build her playset in her own yard. This is something Jenifer needs in her life right now. Our hearts are so full with love for this organization,” said mother Jenifer Ocampo.

It takes a team effort to restore hope to young cancer patients, according to Ashley Martin, Roc Solid Foundation Director of Marketing. “AMG's support not only allows us to make a big impact on a family during an extremely difficult time in their lives, but it also shows that family they are not alone on the journey of fighting pediatric cancer. Seeing the community surround them with support provides a feeling of hope that will stay with them far beyond build day.” Winston Salem Mayor Alan Joines participated in the dedication of the new playset. “It’s great to see organizations like AMG go beyond good corporate citizenship," he said. "For this family and so many others, they are good neighbors making a difference in our communities."

Though it was a long morning of measuring and lifting, drilling and hammering in the warm June sunshine, the expression on Jenifer’s face when she saw the new playscape, complete with signed best wishes from each member of the AMG construction team, made all the effort worthwhile, said Paul Mengert, AMG founder and CEO. “AMG specializes in supporting communities. In the business of managing community associations (HOAs) and condominiums, helping one’s neighbor is an important–and inspiring–responsibility. We have a decades-old culture of giving back to the Triad community, with both money and volunteer hours. It’s gratifying to do our part to help restore fun and play to the life of a little girl experiencing cancer.” AMG President Dacy Cavicchia agreed. “For us, this was a team-building exercise in caring for our community, something we enjoy and believe in. According to Roc Solid foundation, sixteen thousand US children are diagnosed with cancer each year. Of course, treatment is critical, but so is having a happy, normal life. It feels good to be a part of providing this family with a wonderful playspace they can enjoy for years.” AMG hopes to participate in another Roc Solid playset project soon with its Charlotte, NC team.

For details on Roc Solid Foundation or to learn how you can Play It Forward for pediatric cancer patients, visit: https://rocsolidfoundation.org/

To learn about AMG, visit: AMGworld.com/.

About AMG: AMG is a professional community association management company dedicated to building effective community associations. AMG guides and assists executive boards to help protect the association's interests, enhance the lives of community members and improve the property values in the community. With offices throughout the Carolinas in Greensboro, Winston-Salem, Charlotte and Raleigh, NC, and Greenville and Aiken, SC, AMG is a knowledgeable partner in enforcing community governing documents with a proven set of processes and techniques, and supporting communities with a broad range of services which can be tailored to individual community needs. Association Management Group, Inc. is a locally Accredited Business by the BBB and is a nationally Accredited Association Management Company (AAMC) by the Community Associations Institute. For more about AMG, visit AMGworld.com/.

A message from Paul Mengert, Association Management Group’s CEO

A message from Paul Mengert, Association Management Group’s CEO

 I want to thank the many Association Management Group employees and customers who participated in the 2022 PTI Run on the Runway event. Thanks in part to our team’s dedicated effort, more than $135,000 was raised for area food banks. They leverage the funds for each dollar raised into as many as seven meals for families in need.

 It was great to see our employees and customers pitching in to support our community! It reflects the caring heart of the AMG family and our compassionate clients.

“Good morning waive from our youngest supporter!”

3 Ways to Prepare Your Home for Spring

Spring is an exciting time. In the Carolinas, the weather is starting to warm up in spring. There may be rain, but it brings new life to our yards and forests. With all the renewal of spring, it makes sense that we want to clean up our homes as well. This is why spring cleaning is such a popular pastime.

When you live in a Carolina community, preparing your home for spring is important. It helps keep your residence in great condition and looking nice. Plus, it increases the overall appeal of the community. Spring cleaning is a win-win for everyone.  

How to Prepare Your Home for Spring

Even though it is important to prepare your home for spring, most people do not have a lot of time. We all have families, pets, and jobs to worry about. So, here are the top three ways to prepare your home for spring. If your spring cleaning time is limited this year, start here.  

1)      Clean your gutters.
Gutters tend to get clogged. Leaves, sticks, and other debris often fall in gutters throughout the spring and summer. The more stuff you have in your gutters, the greater the likelihood of clogged gutters in the spring.

Clogged gutters don’t drain appropriately. They can cause leaks, which damage your walls, ceiling, and foundations. The water has to go somewhere, and often it ends up in your basement. Your gutter may even end up breaking.

The best way to avoid clogged gutter problems is to clean out your gutters regularly. Start this process at the beginning of spring, so that your home will be ready for the rainy season.  

2)      Work on your lawn.
As the weather warms up, it is time for yard work. You may need to replace the mulch, plant new flowers, and start mowing your yard again. Yard work will vary from home to home. however, better-looking yards will increase the appeal of the entire community.

Your community may also offer yard services. However, this is something to ask your community organization about. If no services are offered, you will need to do this work yourself.  

3)      Repair your roof.
No, you don’t need a new roof every year. In fact, depending on the type of shingle, you will likely need to repair the roof every 12-30 years. Even if you do not need a new roof, that doesn’t mean there will be no damage.

Leaks often occur because of shingles or other damage to our roofs. Plus, hurricane season is from September to October in the Carolinas. Your home may have sustained damage in last year’s hurricanes that needs to be fixed this spring.

The best way to assess and repair any roof damage is to hire experts. Contractors can inspect and help you repair holes, damaged shingles, and other roof problems. The beginning of spring is the time to make an appointment with these companies, as they will get busier as the spring and summer progresses.

Spring is a great time to repair our homes and make them sparkle. By following the three tips in this article, your home and community will be a beautiful place to live this spring. If your community needs help preparing communal spaces for spring, contact Association Management Group (AMG). We are your Carolina source for amazing property management services.  

The Top 5 HOA Management Questions Answered

If you are new to HOA management, you likely have a lot of questions. Let us help you get started. Below are the top five HOA management questions and their answers.   

Top 5 HOA Management Questions Answered 

1)      What is HOA Management?

Perhaps the most important question of this entire post is this one. What is HOA management? It is essential to know what something is before you hire someone.

Put simply, HOA management is something most home owner’s association (HOA) Boards do every day. It is the consistent management of all of the concerns of the HOA. These can range from management volunteers to maintaining common areas and planning meetings. Budgeting and other financial considerations are also included in HOA management.  

For many HOA Boards, the day-to-day tasks of managing an HOA are too much to handle alone. They hire an HOA management company to take care of some or all of these tasks.  

2)      Why is HOA Management important?

HOA management is crucial because it keeps your community running smoothly. Without proper HOA management, your home’s value could plummet, and your community could be a much less nice place to live.  

This is why it is so important to consider HOA management companies. No single Board can do everything. Boards consist of volunteers with their own lives and jobs after all. Instead, an HOA management company’s entire job is to see your community thrive. The Board will still maintain the decision-making power. But the competition of each task is the responsibility of the HOA management company. This frees up your Board members to make the important decisions that will result in a better community.  

3)      Will my HOA managers be part of the Board?

No. HOA management companies are not members of the Board. They will not have decision-making powers. The HOA manager will help and advise. But they cannot directly affect the direction or decisions of your community. Only the Board can do that.  

4)      What are some pros of hiring an HOA Management company?

There are a lot of positives to hiring an HOA management company. Here are a few of the most important. 

  • They have years of experience helping communities succeed.

  • You will have access to people with expert financial and legal information.

  • They likely have long-term relationships with vendors.

  • They can facilitate communications among your Board and with the broader community.

  • They have advanced technological resources.  

5)      Do I need HOA Management?

Now we get to another crucial question about HOA management. Do you need it? The short answer: yes.  

All communities need good HOA management. Whether this management is provided by your Board or an outside company is up to your community. We’d highly recommend outsourcing your HOA management tasks. The pros simply outweigh the cons.  

In North and South Carolina, your source for the best HOA and condominium management is AMG (Association Management Group). We have physical offices throughout the Carolinas. Contact us today to learn more about we can help your community.

 

The Top 8 Ways a Property Management Company Will Make Your Life Easier

Property management companies can be a big help no matter what type of community you live in. Condominium associations, townhome HOAs, homeowner associations, life style communities, lake management, and office or retail spaces could all use property management.  

Property management companies work with your Board to manage the day-to-day running of the community. There are many services that top property management companies offer. All can elevate common headaches for your Board members.  

Top 8 Ways Property Management Companies Make Your Life Easier

The best property management companies can truly make your life easier. Here are eight ways they do so.

 1)      Save you money.

Probably the most important result of using a property management company is financial savings. This may seem impossible. You will be paying the property management company after all. However, property management companies streamline your communities and raise their overall value. Both will save you money in the long term.  

2)      Save you time.

Another big positive of using a property management company is the time savings. Your time is valuable too. Most Boards are comprised of volunteers who have their own lives and jobs. A property management company takes care of all the mundane, repetitive tasks, which keeps your Board free to make decisions and guide the community.  

3)      Save you worry.

When you have expert help, you don’t have to worry about making the right decisions. Property managers do not supersede your Board, but they can act as guides. Whether you are navigating a new regulation or planning next year’s budget, employing a property management company is a great way to reduce your concerns.

 4)      Make taxes a breeze.

Taxes are never fun. That statement is doubly true for community associations. Property management companies can help you with all your tax needs. Your manager will work with the Board to complete this year’s taxes and make a financial plan for the following year. You don’t need to be an accounting expert when you use a good property management company.  

5)      Help with communication.

Communication is always hard. It doesn’t matter what type of community you live in. Property managers are here to help with communication. They can facilitate better communication with your tenants or residents, develop efficient online communication tools, and even mediate disputes. Having a non-biased third party is always important when communicating with your community.  

6)      Connect you with the best vendors.

There are a lot of vendors available for hire. Not all vendors are the same, however. If you want the best vendors in your area, you need the help of a property management company. They will likely have an existing relationship with vendors. These can help guide your hiring process and potentially save you money.   

7)      Take care of maintenance tasks.

General maintenance is something no Board likes to deal with. It is one of the worst things about community management. However, with a property management company, you no longer have to be responsible for the maintenance of your community. The property management company can be in charge of that task.  

8)      Keep your residents happy and involved.

Finally, a major reason to choose a good property management company is that they will keep your residents happy. A better run and more communicative community mean happier residents. More satisfied residents are likely to be more involved in their community. It is a good, self-0sustaining cycle.  

If you are looking for great property management in North and South Carolina, contact Association Management Group (AMG) today.

COVID Impacting Your Home Finances? You May Qualify for Help.

COVID-19 was a one-two punch for a lot of us, not only putting health at risk, but also homes. As an educator of community association volunteer boards*, it’s an important part of my job to share news that makes a difference to homeowners and associations. And I have good news that will have an enormous impact on our friends and neighbors.  The State of North Carolina has recently won approval of its Homeowners Assistance Fund from the federal government, a part of President Biden’s 2021 American Rescue Plan that provides money to homeowners facing financial challenges due to COVID. Qualified homeowners can request up to $40,000 in financial aid to prevent mortgage delinquencies, defaults, displacements and foreclosures. An important part of this fund includes assisting owners in paying their HOA and condo dues, preventing possible foreclosure and keeping them current with their community association policies.

 North Carolina’s $273 million Fund provides temporary and permanent relief for people living in single-family homes, townhomes, condos, and mobile homes–both homeowners and those without a mortgage. It includes mortgage reinstatement to catch up on late payments and other housing costs due to forbearance, delinquency, or default.  The Fund will also pay for homeowner’s insurance, flood insurance, mortgage insurance, and delinquent property taxes to prevent foreclosure. Additional financial hardships that may qualify for assistance include job loss/business closure, fewer hours or lower pay, difficulty finding a new job, death of a spouse or partner, and increased expenses due to the pandemic, such as health care, caring for a family member, higher child care costs, and increased overall costs due to quarantine. Best of all, there is no repayment of qualified assistance.   

 As Chairman of the Community Association Institute’s (CAI) Legislative Action Committee for North Carolina, we had numerous interactions with federal and state officials about this much-needed Fund. I’m proud that our team’s efforts were a vital part of getting community association fees included in this crucial program. But more importantly, I’m proud of how we worked together during these COVID times to lighten the financial burden people are carrying and relieve some of their anxiety. That’s what good neighbors do...and good neighbors are what community associations are all about. 

 Are you in financial trouble due to COVID? Do you need help paying your HOA dues or other housing costs?  The NC Homeowners Assistance Fund website has all the details, including frequently asked questions and eligibility/application forms. Visit https://nchaf.gov/ or call 1.855.MYNCHAF.

By:

Paul K. Mengert, CMCA, PCAM

Association Management Group, Inc. 

New Appellate Case: Almason v. Southgate on Fairview Condominium Association


In a decision issued today (February 1, 2022), the North Carolina Court of Appeals examined several issues that associations deal with regularly—budget ratification, owner attendance at board meetings, rules governing board meetings, and association records requests. Nothing in the decision is groundbreaking, but the findings of the court may provide comfort that your association practices are proper (or may suggest you need to make some changes).

Almason v. Southgate on Fairview Condominium Association, Inc. et al. is an “unpublished opinion,” which means the decision is not controlling legal authority and should not be cited in other cases. However, even unpublished opinions give a sense of the Court’s thinking as to specific issues and how subsequent courts may rule.

In Almason, the owners in a condominium subject to the NC Condominium Act (NCGS 47C) had numerous complaints against their association and its board members, including:

  • There was no quorum present for the budget ratification meeting.

  • There was no motion, second or vote to ratify the budget at the member meeting.

  • The board was not allowing owners to attend sufficient board meetings.

  • Board rules limiting owner attendance at board meetings to 15 minutes were unreasonable.

  • Board policy prohibiting owners from recording board meetings violated the Bylaws.

The NC Court of Appeals decided all these issues in favor of the Association.  

Appellate cases are detailed and fact specific. However, here are some takeaways:

  • Budget Ratification. Regardless of language in bylaws, all planned communities created after January 1, 1999 and all condominiums must follow the statutory budget ratification process. Those statutes specially provide that no quorum is necessary for the meeting. And no vote to “approve” the budget is necessary in that the budget will be ratified unless a majority of all the owners in the association vote to reject the budget. So the budget can be ratified in three ways: (1) no motion is made to reject the budget, because members are fine with it; (2) a motion is made to reject the budget, but the motion does not receive a vote of a majority of all owners in the association, so the budget is ratified; or (3) not enough owners show up at the meeting to constitute a majority of the entire membership (with so few owners present, there is no way the budget can be rejected).

  • Owner Attendance at Board Meetings. There are statutes governing owner attendance at board meetings that apply to all condominiums and all planned communities. “At regular intervals, the executive board meeting shall provide [owners] an opportunity to attend a portion of an executive board meeting and to speak to the executive board about their issues and concerns.” The owners in Almason argued that a policy allowing owners to only attend three board meetings per year was unreasonable. The Court noted that the Bylaws did not require the board to allow owners to attend a certain number of meetings, and that the phrase “regular interval” could even mean “attendance at one Board meeting between annual meetings.”

  • Rules Governing Attendance at Board Meetings. In Almason, the Association had a board policy that owners were permitted to attend 15 minutes of a board meeting, which the owners argued was arbitrary. As noted above, the statute governing owners attending board meetings states that owners have a right to attend “a portion” of such board meetings. The Court held that the Board’s 15-minute limit complied with the Association’s bylaws and statute.

  • Owners Recording Board Meetings. In Almason, the Association had a board policy prohibiting the recording of Board meetings by owners in attendance. The owners argued there was no basis for such a policy in statute or the bylaws. However, the Court noted that association membership and board meetings are governed by Robert’s Rules of Order Newly Revised (12th Edition), and that Robert’s permits a deliberative assembly to make and enforce its own laws. As a result, the board “had the inherent authority to enact and enforce rules for its meetings and that those rules would apply to owners attending those meetings.”

  • Records Request. In Almason, the owners made certain records requests pursuant to statute and took the position that the Association had failed to produce those records. The Association noted that it has produced records in its possession and that the additional records being requested did not exist. Owners’ position was that “it is not credible that no minutes exist for these months.” The Court held that owners “presented no evidence that such records actually exist to contradict the [Association’s] testimony the Board does not keep such minutes.” The takeaway here is that while an association has an obligation to turn over certain documents to owners upon request, the documents have to actually exist.

With such a long opinion (16 pages), it’s always best to read the actual case if you want to know how it might impact a different association. And then talk to an attorney about your specific facts. The Almason decision can be found here: https://www.nccourts.gov/documents/appellate-court-opinions/almason-v-sgate-on-fairview-condo-assn-inc-0

Sincere thanks to Jim Slaughter and Law Firm Carolinas for providing the above blog post.



6 TIPS FOR HOSTING A NEW YEARS EVE PARTY in an HOA Community

If you’ve decided to ring in the new year in your home. It is important to be aware of HOA rules concerning parties. Here are some tips to make party planning a little less stressful.

1. Make sure you are aware of all rules concerning hosting gatherings in your community.

Most homeowners are aware of their HOA guidelines for hosting guests. There also may be some regulations with your local city, such as parking near fire hydrants, street lights, blocking sidewalks, etc. It's a good idea to have the details so your party will run smoothly without an incident.

2. Be a Good Neighbor

It’s good etiquette to let your neighbors know that you’re hosting a party. This will let them know that they’ve been considered and they’ll be more understanding of higher volumes of noise. If you’ve recently moved in, you could even invite them over — there’s nothing sweeter than ringing in the new year with a new friend.

3. Set a limit for the number of people you invite, and stick to it

It can be tempting to invite your friends, neighbors, gym buddies, and everyone else you see on a regular basis, but keeping the party on the smaller side will not only make your event more intimate, but it will also be less stressful!

Be aware of HOA rules concerning the number of people that can be in your home for a party.

4. Be Aware of Excessive Noise

Perhaps one of the most common noise complaints that homeowners have has to do with parties — New Year’s Eve parties in particular. Associations generally take no issue with an HOA holiday party, but it becomes a problem when there is excessive noise. Before the holidays roll around, HOA boards must remind all homeowners about the HOA noise restrictions. It is important to be aware of HOA rules concerning parties. The HOA board can fine you for excessive noise complaints or might limit the number of people you can have at a party in your backyard.

5. Parking

The holiday season brings many people together, and that means extra cars will need to be parked around a community. Associations usually have broad authority to make rules and regulations related to temporary, short-term parking. The board can prohibit parking on lawns, in front of a fire hydrant, or anywhere that blocks a sidewalk, an emergency vehicle’s access, or another driver’s view. Resident’s hosting guests should check the rules on visitor parking, including where they can park (such as an overflow lot, if the association has one) and the kind of parking passes they may need.

6. Have a Plan for When the Clock Strikes 12

Whether it’s bringing out your best bottle of bubbly, ensuring everyone gets a party horn and streamers, or even deciding what channel to watch the countdown on, have a plan in mind to usher the new year in with a bang.

Having a New Years Eve party in your Homeowners community can be an enjoyable experience provided you are considerate to neighbors and abide of the HOA rules in your community.

Preparing Your Home for the Winter Season

With the winter season almost upon us, preparing your house for winter should be on the top of your to-do list right now. Winter can seem like a gentle season, with falling snow and cooler temperatures that encourage you to cozy up with a warm drink. But the winter months, including cold weather and winter storms, can be fierce and damage your home if you aren’t prepared. Bankrate can help you get ready for winter with tips to prepare your home. These steps might help lessen the damage to your home during winter storms and might even help you avoid damage altogether.

Tune Up Your Heating System

For about $80 to $100, a technician will inspect your furnace or heat pump to be sure the system is clean and in good repair, and that it can achieve its manufacturer-rated efficiency. The inspection also measures carbon-monoxide leakage.

Winterize Water Pipes

Water supply pipes are especially susceptible to freezing in cold weather, and burst pipes from freezing can cause some of the most expensive repairs in the home. Exposed drain pipes can also occasionally freeze, so, it is important to systematically review the plumbing pipes in your home.

Assess Your Roof

Roof maintenance is best done before the cold sets in, and it’s crucial for preparing the outside of your home for winter. The best way to determine your roof’s integrity is to do a visual inspection. You will want to look for sections of the roof where the shingles are cracking, bending, or just plain missing. Loose screws and rusted panels should also be checked to see if there are some potential leaks in the making. Review our roof maintenance checklist to ensure your roof is ready to withstand the winter months.

Assess windows and doors

Heat lost through windows and doors can account for up to 30 percent of home energy use, according to the U.S. Department of Energy. To keep heat in the house, look for cracks or gaps in the exterior caulking, check seals around exterior door and add caulking or weather stripping as needed. While these DIY fixes can reduce heat loss, a professional energy assessment can provide additional insights into areas where you may be losing heat and recommend fixes.

Check Batteries in Smoke and Carbon Monoxide Detectors

According to the U.S. Fire Administration, heating is the cause of 27 percent of structure fires during the winter months. So make sure all smoke and carbon monoxide detectors are working in your home. And it's best to have smoke alarms in every room of your home, including hallways. Be sure that home maintenance includes checking the batteries in all alarms once a month is always on your home maintenance checklist.

Maintain Your Chimney

If you have a working fireplace, get your chimneys cleaned and inspected annually by a pro to help decrease the risk of fire from buildup or blockages, says the Chimney Safety Institute of America. These yearly inspections may also help to prevent carbon monoxide intrusion.

Prep Your Snow Removal Tools.

Have your snow shovels and sidewalk salt ready for anything winter brings. Keeping your driveway clear from snow and ice is a must to keep your family safe, but clearing your sidewalk is your responsibility to your neighbors. Not only will you make it easier for neighbors to go for a stroll, but you’ll also be protecting them from slipping and falling — and you might be protecting yourself from any legal liabilities, too.

Reverse Your Ceiling Fans

This simple step shouldn’t take you very long at all. If your ceiling fan has a reverse switch, use it to make sure the blades are turning in a clockwise direction. Doing this will help push down all the rising warm air from the ceiling back into the room. This tip is especially crucial for spaces that have high ceilings.

Make Sure You're Prepared in the Event of a Winter Storm

Winter storms can come at any time and wreak havoc on your home, and even knock out the power. Make sure you're prepared in the event of a winter storm by having an emergency survival kit in your home. Make sure to stock up on bottled water, non-perishable food, flashlights, first-aid supplies, batteries, and a smartphone charger.

While winter home preparation can seem intimidating, a little work can go a long way! Taking these steps will prepare your home for the increased amount of time you’ll be spending indoors, and it will also ensure your time there is warm and cozy.

Enjoy your cozy home.

AMG Shows Gratitude for Employees with 2nd Thanksgiving On Wheels Meal

This week, AMG’s Thanksgiving On Wheels event brings fully-cooked turkey and sides to team members across the Carolinas. 

                AMG Shows Gratitude for Employees with 2nd Thanksgiving On Wheels Meal

It’s said, feeling grateful and not expressing it is like wrapping a beautiful present and not giving it. For the second year in a row, AMG is wrapping and giving the gift of gratitude to its team. The second Thanksgiving On Wheels is happening this week, a time when AMG contributes to the Thanksgiving dinners of its 50 employees. The company is ensuring it will be a holiday to be grateful for by providing each team member across its five North Carolina and South Carolina offices with the foundation of their Thanksgiving feast: a fully cooked turkey with gravy, and two pint-size side dishes of beans and mac n’ cheese.

“As we work through this second year of COVID, we feel it’s especially important to recognize the contributions of our staff,” said AMG President, Dacy Cavicchia. “They are essential in every way, and we honor and appreciate their resilience, strength, professionalism, and dedication.” 

CEO and Founder Paul Mengert and Vice-President May Gayle Mengert agree that a culture of gratitude is pivotal to the success of the company they originated in 1985. “AMG has a long and proud history of supporting communities, including raising money for local food banks,” Mengert said. “This is a reminder to our internal community–our staff across the Carolinas who give so much both at work and to area nonprofits–that they matter, we count on them, and we appreciate them for all they are and do for us and our clients. We have so much to be thankful for: especially our hard-working, dependable employees.”

https://www.yesweekly.com/business/hoa-management-company-amg-shows-gratitude-for-employees-with-2nd-thanksgiving-on-wheels-meal/article_0565edee-4c83-11ec-b307-c32c788e18b7.html

 

New Legislation Allows North Carolina Condominium and Homeowners Association Residents to Conduct Virtual Meetings

For Immediate Release
Contact: Amy Hawkes Repke, arepke@caionline.org, 703-970-9239

 Leslie Blum, Leslie.blum@cai-nc.org, 919-525-4993

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New Legislation Allows North Carolina Condominium and Homeowners Association Residents to Conduct Virtual Meetings

Sept. 21, 2021—Falls Church, VA—Community Associations Institute (CAI) applauds Governor Cooper and the North Carolina General Assembly for the recent passage of HB 320 Modernize Remote Business Access, new legislation allowing community associations to conduct their association’s board and annual meetings virtually.

The legislation supports the 2.8 million North Carolina residents living in the state’s 14,000 community associations, commonly referred to as condominiums, homeowners associations, and housing cooperatives.

Prior to the COVID-19 pandemic, community associations were required to host in-person meetings. Once the pandemic forced residents to shelter in place, CAI and the Institute’s North Carolina Legislative Action Committee began advocating for new laws to assist community associations officially conduct business. On Dec. 31, 2020, the state’s emergency executive orders authorized a board “in its sole discretion” to determine that all or any part of a membership meeting may be conducted by remote communication and remote balloting. Since December, North Carolina residents immediately voiced a preference to this type of meeting.

“Virtual meetings have increased the efficiency and resident participation of meetings resulting in more community engagement, as well as offering a cost-effective way to share information and documents,” says, Paul Mengert, CMCA, PCAM, chair and federal liaison of the CAI North Carolina Legislative Action Committee. “While compromise was needed by all parties to move this legislation forward, we are very pleased the legislature and Governor recognized the need to support virtual meetings in North Carolina communities.” added Mengert.

CAI-NC Offers Educational Webinar About HB 320 Oct. 5, 2021 – All are welcome! Info & Registration here.

Since March 2020, nearly half (47%) of associations say they’re now hosting virtual board meetings and 49% of associations report that virtual meetings have increased efficiency for association operations, according to CAI’s Virtual Meeting & Electronic Voting Survey results. According to CAI, the North Carolina Legislative Action Committee worked closely with lawmakers to help craft the legislation so that it is meaningful to homeowners living in community associations and their governing boards of directors. “The new legislation is a huge win for North Carolina community association residents,” says Thomas M. Skiba, CAE CAI’s chief executive officer. “We’ve witnessed the pandemic change the way companies conduct business and community associations are no exception. We believe that the best communities have highly engaged members and by creating new channels of communication, more residents have the opportunity to be heard—increasing homeowner participation and collaboration to make important decisions for the community.”

Today, 12 states have statutes that allow for remote or virtual meetings, six states initially enacted emergency powers that allow associations to meet virtually with both Connecticut and North Carolina passing and enacting state statutes since the start of the pandemic. For a full list, visit at www.caionline.org/virtualmeetings.

About Community Associations Institute
Since 1973, Community Associations Institute (CAI) has been the leading provider of resources and information for homeowners, volunteer board leaders, professional managers, and business professionals in the more than 355,000 homeowners associations, condominiums, and housing cooperatives in the United States and millions of communities worldwide. With more than 42,000 members, CAI works in partnership with 36 legislative action committees and 63 affiliated chapters within the U.S., Canada, South Africa, and the United Arab Emirates as well as with housing leaders in several other countries, including Australia, Spain, and the United Kingdom. A global nonprofit 501(c)(6) organization, CAI is the foremost authority in community association management, governance, education, and advocacy. Our mission is to inspire professionalism, effective leadership, and responsible citizenship—ideals reflected in community associations that are preferred places to call home. Visit us at www.caionline.org and follow us on Twitter and Facebook @CAISocial.

CAI-North Carolina Chapter is one of more than 60 Community Associations Institute chapters across the US and around the globe.

 

6 Ways to Prepare Your Home for the Fall Season

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As the season begins to change, it's time to prep your home for falling leaves, cooler weather, and, eventually, winter storms. Tackling a few fall home maintenance tasks now can help ward off issues later in the season, so you can enjoy everything you love about autumn worry-free.

Clean your gutters

It’s good to clean out your gutters every season, but it is most important to do before fall hits because you don’t want them to get clogged. All of the leaves on your trees will fall and these can easily get stuck in your gutters and cause damage if the weight becomes too heavy.

Seal up air leaks

Feel for drafts around the edges of windows and doors. A good tip is to use a lighted candle and if the flame flickers, there’s most likely a draft. If necessary, replace seals and repair caulking around window and door frames. Consider buying heavier or insulated drapery for especially drafty windows

Inspect and Repair Your Roof

Give your roof a quick look-over and search for any signs that it is damaged and needs to be fixed. Start by looking for curled, broken, or missing shingles, moss growth, or rust. Notice any of the mentioned issues or have concerns? Consider having your roof professionally inspected as soon as possible.

Inspect your furnace

If you didn’t already do it last spring, consider getting your furnace professionally serviced in time for the cold season. At a minimum, visually inspect your furnace and replace the furnace filter before you start using it on a daily basis.

Sweep your chimney, and clean your fire place.

This is an extremely important check that you need to do before the start of the fall season. Creosote is a very high flammable substance that builds up inside the chimney as a result of burning wood and it needs to be cleaned out for your safety and energy efficiency. Before you get the fireplace up and running, your fireplace also needs a thorough cleaning. Make sure there are no nests from spiders, and clean out all the leaves that may have fallen into the fireplace area. You can also make a mixture of warm water and mild dish washing liquid to clean up the mess around the fire place.

Make sure that your humidifier is working.

A humidifier will not only keep the bone-dry air at bay, but it will also prevent wood from cracking. Check the pads or plates on your humidifier, and clean them using laundry detergent. Scrape off any mineral deposits using steel wool or a wire brush

Hopefully these tips will help you avoid costly repairs and problems in the future. By preparing your home for fall, you’ll be doing a lot of the prep for spring and summer as well!