Hiring the Right Community Manager

As a homeowner, being part of a homeowners association (HOA) can have many benefits. It can provide a sense of community, help maintain property values, and give you access to shared amenities and services. However, managing an HOA can be a complex and time-consuming task, which is why many associations hire a professional HOA manager.

But with so many HOA management companies and individuals to choose from, how do you select the right one for your community? Here are some factors to consider when selecting an HOA manager:

1. Experience and Credentials: Look for an HOA manager who has experience managing communities similar to yours. They should also have the necessary credentials such as being licensed and insured.

2. Communication: Communication is key when it comes to managing an HOA. Make sure the HOA manager you choose is responsive, keeps you informed, and is easy to contact.

3. Services Offered: Different HOA management companies offer different services. Make sure the company you choose offers the services your community needs, such as financial management, maintenance and repairs, and dispute resolution.

4. Reputation: Check the company's reputation by reading online reviews or asking for references. You want an HOA manager who is respected and has a track record of success.

5. Cost: HOA management fees can vary greatly. Make sure you understand the fees and what services they cover before signing a contract.

6. Compatibility: The HOA manager you choose should be someone you feel comfortable working with and who is compatible with the community's culture and values.

7. Availability: Make sure the HOA manager you choose is available when needed, especially in emergency situations.

In conclusion, choosing the right HOA manager is crucial for the success of your community. Take the time to do your research, ask questions, and find an HOA manager who is experienced, communicative, and compatible with your community's needs and values.

Paul K. Mengert is the CEO of Association Management Group, Inc. (serving the Carolinas) and was the Community Associations Institute’s educator of the year.