3 Tips for Effective communication with your HOA members

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It is essential for the HOA board to have good communication skills when working as a governing board. If the board does not communicate well from within, they won’t effectively communicate with the residents in the community.

A lack of communication in any area can cause problems within a community. The board should make every effort to work together professionally and work for the good of the community.

There are many creative ways an HOA board can communicate and build a positive relationship with the members.

Let’s take a look at 3 tips for effective communication with your HOA members.

  1. Newsletters

    Newsletters are a convenient way to get information to a large group. In this digital age many associations use a digital newsletter for communications. There are some associations that mail newsletters via USPS.

    The HOA board should include events, security information, updates on policies or regulations, reminders, notices of community maintenance dates or any information that would affect the residents or community.

    Newsletters can be sent quarterly if there is not enough information for a monthly publication.

  2. EMAIL

    Email communication is very efficient and fast. It is very simple to get a message to the masses with one click. There are over 3.9 billion email users worldwide. This year, the number of email users reached the 3.9 billion mark, which means that over 50% of the world's population is now using email.

    When new members or residents move into the community and complete paperwork their email address is one of the vital pieces of information collected. You can be sure every member has an email address.

  3. WEBSITE

    If your HOA has a website this can be a great tool for effective communication. All members will know your website and can visit it for conducting all business and communication with the office.

    A good website should host all news and community updates, maintenance updates and a place to request maintenance. The Association website should also have a place for members to pay dues, submit questions or concerns, download forms, review meeting minutes and see newsletter archives. A great association website is a primary tool when running a smooth HOA.